Why an Adviser with True Independence Matters

JN
James Nicholas FPFS
October 19, 20266 min read
Why an Adviser with True Independence Matters

Not all advice is created equal

When you hand someone responsibility for your life savings, you want to know their recommendations are driven by one thing: what's best for you. Yet many people never ask the most important question of all: who else is my adviser working for?

The word "adviser" covers a wide range of business models. Some advisers can recommend any product from across the whole market. Others are tied to a single provider, or to a limited panel of funds and products, sometimes owned by the very firm that employs them. Both can call themselves financial advisers, and both can be perfectly pleasant to deal with. But the advice you receive can be very different.

This matters whether you live in the UK or abroad, and it matters more as your wealth and the complexity of your affairs grow.

Independent versus restricted advice

In the UK, the Financial Conduct Authority (FCA) draws a clear line. An independent adviser must consider all relevant products across the whole market and give advice that is unbiased and unrestricted. A restricted adviser can only recommend from a limited range, whether that's a single company, a panel of providers or certain product types. Firms must tell you which they are before they advise you.

Independent adviserRestricted adviser
Product rangeWhole of marketLimited to one provider, a panel or certain products
Who they work forYou, the clientOften closely linked to a product provider
Typical payTransparent fees agreed with youFees, sometimes with links to in-house products
Can they say "no" to their own funds?Yes, there are no house funds to protectHarder, if the firm earns from its own products

But "true" independence goes further than a label. A firm can meet the formal definition and still have its own investment solutions it prefers, or ownership ties that create subtle pressure. Truly independent advice means no in-house products to sell, no provider ownership, and pay that doesn't depend on which product you choose.

Why independence matters

Conflicts of interest are reduced. When an adviser has no product of their own to place, the only reason to recommend something is that it suits you. That simple fact removes a whole layer of doubt from the relationship.

You get the full menu. The right pension, platform or investment for you may not come from the provider your adviser happens to work with. An independent adviser can search widely, compare costs and features, and switch providers if something better comes along.

Costs are clearer, and usually lower. Charges compound just like returns. An extra 1% a year in product, fund and adviser fees can cut a portfolio's value by around a fifth over 20 to 25 years. Independent advisers working on a transparent fee basis make it much easier to see exactly what you're paying and why.

It matters even more overseas. Expats are often targeted by firms that are not regulated where the client lives and sell high-commission products, such as offshore insurance bonds with long lock-ins and heavy early exit penalties. Many UK expats only discover the true cost when they try to move their money. Choosing a properly regulated, independent adviser is one of the best protections against this.

Advice can evolve with you. Life changes: you move country, sell a business, inherit or retire. An adviser free from product ties can change course with you, rather than trying to make your circumstances fit the products they have available.

Who owns your adviser?

A growing share of financial advice firms, both in the UK and offshore, is now owned by private equity houses, asset managers and banks. These are institutions with big targets to hit. Their focus is relentless growth: buying other firms, winning new clients, gathering more assets, and steering existing clients into their own in-house funds and products.

In my experience, those in-house solutions are often more expensive and tend to underperform. Owners favour this approach because it is more profitable, and easier to measure, than the slower work of looking after clients properly, keeping them for the long term and growing naturally through recommendation.

There is a counter-argument. Large groups have the deepest pockets, which can pay for better platforms, technology and service. At the other end of the scale, a sole trader may not have the infrastructure or support network to cope with demand, or with clients' ever-changing circumstances.

After 16 years in financial advice, I sit somewhere in between. In a market reshaped by takeovers, mergers and acquisitions, I believe the real winners will be well-run small and medium-sized firms: those that can offer continuity of service, a personal relationship, and the right level of support behind it.

We believe independence isn't just a regulatory label but a way of working. We have no products of our own to sell and no provider to answer to, only our clients. If you'd like a second opinion on your current arrangements, or simply want to understand what you're paying for, get in touch.

This article is for information only and does not constitute financial advice.

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